Error Code M7353-5101 – How to Fix Netflix Error Code M7353-5101

Netflix is one of the most popular movies and other content streaming channels. Millions of people from all corners of the world sign in for entertainment. For Netflix to stream, it must interact across different devices and that comes with its downside.

Netflix users come across various error codes and one example is code M7353-5101. Do you encounter the error code M7353-5101? Do you know what causes the error message and how to fix it? Well, if you are looking for answers to these questions, continue reading this article.


What is Netflix Error Code M7353-5101?

You are from work, eager to sit down and stream your favorite Netflix content and you see the oops, something went wrong…unexpected error. Please reload the page and try again” message and error code M7353-5101 below the PC screen. What does this mean?

The error happens when you have extensions on your browser that are preventing the Netflix app from streaming properly. The error occurs on users using a Windows 10 PC to sign in to Netflix. So, what are the causes of error code M7353-5101?

Error Code M7353-5101
Error Code M7353-5101

What Causes Error Code M7353-5101?

Yes, the error code indeed occurs when you have an extension interfering with Netflix working smoothly, so, how does it do that. By knowing where to look, you can be able to fix it. The following causes the error code M7353-5101:

  • Using an outdated browser
  • Netflix may be having problems interacting with your third party add-ons
  • Compatibility with your VPN or proxy
  • A firewall or security software may be preventing Netflix from streaming content.


How to Fix Error Code M7353-5101

Are you ready to fix the error? As said earlier, the error message is due to various aspects. By looking at them, you can solve the error code and go back to enjoying your Netflix content. The following is what you have to do to fix the error code M7353-5101:


  • Update Browser and Clear Cookies.

If you are using Windows 10, the first thing you have to do is check for updates and make sure your browser is up to date. Once you do that, restart your browser, clear cookies, and sign in to Netflix again. Is the error code still there? If yes, go to step two.


  • Disable Extensions

The error occurs when an extension in your browser restricts your Netflix app from streaming videos. Your PC may be running an extension that is violating Netflix’s privacy policy or access requirements. For example, one that requests the download of videos. The best thing to do is disable all unnecessary extensions and third-party add-ons.


  • Switch to a Different Browser

If you update your browser, clear cookies, disable extensions, and still get the error message, perhaps you need to use another browser. You have chrome, Firefox, or safari to choose from. Change the browser and see if the error code M7353-5101 disappears.


  • Disable Antivirus

Your PC may be using a firewall or antivirus that is disrupting the smooth running of the Netflix app. To solve that, you need to disable the firewall or use an antivirus that is compatible with the Netflix app.


  • Look at your VPN or Proxy

The proxy or VPN you use matters a lot especially if you use your PC to stream Netflix content. You must look for one that is compatible with your device. When you try the above and still get the error code, disable or sign out of your proxy or VPN. Check for compatibility before you sign in again.



Netflix is one of the most popular video streaming apps in the world. To work properly, it has to interact with your device. If you use a Windows 10 pc, you may encounter error M7353-5101. The above article explains the error, the causes, is and how you can fix it to resume your Netflix content streaming.

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