If you’re seeing Error 3371, status code 11118 in QuickBooks, it means your license data is damaged. Don’t worry, though! In this article, we’ll show you how to fix it.
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How can I fix an error 3371 status code 11118
When you encounter QuickBooks Error 3371 status code 11118, it means the QuickBooks Desktop software is not able to load the license data. This data is usually stored in a file called Entitlement Data Store.ecml.
There are a few different ways that you can go about fixing this error. We’ll go over each method in detail so that you can decide which one will work best for you.
Method 1: Use the QuickBooks File Doctor Tool
The first method you can try is to use the QuickBooks File Doctor tool. This tool is designed to help repair minor corruption in your QuickBooks company file.
To use the File Doctor tool, you’ll need to download and install it on your computer. Once it’s installed, open the tool and follow the prompts to scan your QuickBooks company file.
If the File Doctor tool is able to fix the issue, then you should be able to open your QuickBooks company file without any problems.
Method 2: Use the Automatic Data Recovery Feature in QuickBooks Desktop
If the File Doctor tool wasn’t able to fix the issue, or if you don’t want to use that tool for some reason, then you can try using the Automatic Data Recovery feature in QuickBooks Desktop.
This feature is designed to help recover data from a corrupt or damaged QuickBooks company file. To use this feature, you’ll need to have a backup of your QuickBooks company file.
If you don’t have a backup, then you won’t be able to use this feature. If you do have a backup, then restore your QuickBooks company file from the backup and try opening it again.
If the file opens successfully, then you can start using QuickBooks again. If the file still doesn’t open, then you can try Method 3.
Method 3: Restore a Previous Version of Your QuickBooks Company File
If you’ve tried Methods 1 and 2 but you’re still unable to open your QuickBooks company file, then your last resort is to restore a previous version of your QuickBooks company file from a backup.
To do this, you’ll need to have a backup of your QuickBooks company file that was created before the problem started occurring. If you don’t have a backup, then you won’t be able to use this method.
Once you have a backup, restore your QuickBooks company file from the backup and try opening it again. If the file opens successfully, then you can start using QuickBooks again.
What causes an error 3371 status code 11118
An error 3371 status code 11118 can be caused by a number of things. The most common cause is a corrupt or damaged file. This can happen if the file is stored in an unsafe location, such as on a USB drive or in a temporary folder. Other causes include malware or viruses, incorrect permissions, and hardware issues.
If you’re seeing this error, the first thing you should do is try to restart your computer. This will often fix the problem, as it will allow the operating system to reload the file from a safe location. If that doesn’t work, you can try running a virus scan to see if there’s anything malicious on your system.
If the issue persists, it’s likely that the file is corrupted beyond repair. In this case, you’ll need to delete the file and replace it with a fresh copy. To do this, you’ll first need to find the file in question. On Windows, this is typically located in the C:Program Files folder. On Mac, it’s usually in the Applications folder.
Once you’ve found the file, delete it and then download a new copy from the internet. Be sure to install it in the same location as the original file. If you’re still seeing the error after doing this, it’s possible that there’s an issue with your computer’s registry. You can try using a registry cleaner to fix this issue.
How do I prevent an error 3371 status code 11118
When you try to activate your copy of QuickBooks, you may receive the following error:
“Error 3371: Status code 11118.”
This error can occur when:
The Microsoft .NET Framework needs to be repaired.
You have a damaged or missing QuickBooks company file.
Your QuickBooks installation is damaged.
How to fix it
Intuit recommends three solutions for this problem.
Solution 1: Run the QuickBooks Install Diagnostic Tool
The QuickBooks Install Diagnostic Tool is designed to automatically diagnose and fix common problems with Microsoft .NET Framework, C++, and MSXML. To run the tool, follow these steps:
Close QuickBooks.
Download the QuickBooks Install Diagnostic Tool.
Save the file somewhere you can easily find it (like your Windows desktop).
Double-click QBInstallTool.exe to run it.
Once the tool is done running, restart your computer and try opening QuickBooks again.
If you still see the same error, move on to Solution 2.
Solution 2: Manually repair Microsoft .NET Framework, MSXML, and C++
If the diagnostic tool didn’t work or you’re not comfortable running it, you can try repairing Microsoft components manually. To do so:
Right-click the Windows Start button and select Apps and Features from the drop-down menu.
Scroll down to Microsoft .NET Framework and select it, then click Modify at the top of the window.
In the next window, select Repair, then Next.
Let the repair finish, then restart your computer when prompted.
Now open QuickBooks and try activating again. If you still see the error, move on to Solution 3.
Solution 3: Use a clean install tool
If you’ve tried the first two solutions and are still seeing Error 3371 status code 11118, you can use a clean install tool to fix corrupted files on your computer. We recommend running the tool twice just to be sure all corrupt files are replaced correctly. Please note that you will need your QuickBooks product and license information handy when you run the tool—you’ll need to enter it during the installation process. To download and run the QuickBooks clean install tool:
Click here to download the QuickBooks Desktop 2017 clean install tool (if you’re using QuickBooks 2017). For other versions of QuickBooks Desktop, scroll down to Download links for other versions at the bottom of this article and click on your version of QuickBooks Desktop. When prompted, save the file somewhere you can easily find (like your Windows desktop)
Double-click qb_clean_installer_tool_vXXX.exe (the XXX will be replaced with numbers representing the current version—make sure to include these in your search if you don’t see qb_clean_installer_tool).
Click Yes when asked if you want to allow this app to make changes to your device. The Clean Install Tool will now open—follow any prompts as they appear on your screen until the process is complete. Once it’s finished, restart your computer and try opening QuickBooks again. If you see Error 3371 status code 11118 again at this point, please contact our technical support team for further assistance.
Is there a way to bypass an error 3371 status code 11118
If you’re receiving Error 3371, Status Code 11118 when trying to open your QuickBooks Desktop file, it’s usually caused by a missing or damaged Microsoft .NET Framework component. Here are some common solutions that may help resolve the issue.
Before we begin
Please make sure you have your QuickBooks Desktop file backed up before trying any of these solutions.
Solution 1: Run the QuickBooks Install Diagnostic Tool
The QuickBooks Install Diagnostic Tool can automatically detect and fix problems with Microsoft components needed to run QuickBooks.
Here’s how to run the QuickBooks Install Diagnostic Tool:
1. Download the QuickBooks Install Diagnostic Tool.
2. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
3. Close QuickBooks Desktop.
4. Double-click the QBInstall_tool_v2.exe file to run it.
5. When the tool finishes, restart your computer and open QuickBooks Desktop to see if the issue is resolved.
Solution 2: Repair or reinstall Microsoft .NET Framework 4.5
QuickBooks uses Microsoft .NET Framework 4.5, so if it’s not installed or damaged, you may see Error 3371. Here’s how to repair or reinstall Microsoft .NET Framework 4.5.
Windows 10 and 8/8.1:
1. Go to Control Panel > Programs & Features and uninstall all versions of Microsoft .NET Framework 4.5.x (or later).
If you can’t find it, try uninstalling any other versions of Microsoft .NET Framework on the list (e.g., 4, 4.6, etc.).
2. Restart your computer when prompted, then go to Solution 3 to download and install Microsoft .NET Framework 4.5 again.
Windows 7:
1. Go to Control Panel > Programs & Features and uninstall all versions of Microsoft .NET Framework 4 (or later).
2. Restart your computer when prompted, then go to Solution 3 to download and install Microsoft .NET Framework 4 again.
Solution 3: Download and install Microsoft .NET Framework 4.5 (or later)
If you don’t already have Microsoft .NET Framework 4.5 (or later) installed, you’ll need to download and install it before continuing. Here’s how:
1. Go to the Microsoft website and download Microsoft .NET Framework 4.5 (or later).
NOTE: If you’re using Windows 10 or 8/8.1, you should already have this installed, so you can skip this step and go straight to Solution 4.
2. Once the download is complete, double-click the ndp452-kb2901907-x86-x64-allos-enu file once it finished downloading in order to install it (you may see a different file name depending on which version of Windows you’re using).
3a) If you’re using Windows 10 or 8/8.1: Follow the installation instructions on screen until you see a message that says Installation Successful; then click Finish
3b) If you’re using Windows 7: Follow the installation instructions on screen until you see a message that says Reboot required; then click Close
NOTE: If you don’t see Reboot required, continue with Solution 4
4) Restart your computer when prompted, then open QuickBooks Desktop to see if the issue is resolved
Solution 4: Manually copy QuickBooks Desktop files to a new location on your hard drive If none of the above solutions worked for you, it’s possible that there’s damage to your QuickBooks Desktop files themselves; in this case, moving them to a new location on your hard drive may
Why am I getting an error 3371 status code 11118
When trying to activate or open your QuickBooks software, you may see the following error:
“Why am I getting an error 3371 status code 11118?”
This error can be caused by a few different things, but the most common reasons are related to either your QuickBooks license file or your Windows installation.
Here are a few things you can try to fix the error:
1. Make sure you have a valid QuickBooks license file.
The first thing to check is whether or not you have a valid QuickBooks license file. This file is required for QuickBooks to run, so if it’s missing or corrupt, you’ll see the error.
To fix this, you’ll need to locate your license file and then re-register QuickBooks with it. Here’s how:
a. Close QuickBooks and open the Windows Start menu.
b. Type “regedit” into the search bar and press Enter.
c. If prompted by User Account Control, click Yes to continue.
d. In the Registry Editor window, navigate to the following key:
HKEY_LOCAL_MACHINESOFTWAREIntuitQuickBooksRegistration
e. On the right side of the window, look for a value called “ProductCode.” Double-click on it and copy the value that appears.
f. Open a web browser and go to the QuickBooks Activation page.
g. Enter your Product Code and click “Lookup.”
h. Follow the on-screen instructions to complete the activation process. Once you’ve done this, restart QuickBooks and see if the error has been resolved.
2. Repair your Windows installation.
If you’re still seeing the error after trying the steps above, it’s possible that your Windows installation is corrupt or damaged. This can happen for a variety of reasons, but it’s usually caused by a recent system update or a third-party application conflict. Luckily, there’s an easy way to repair your Windows installation without losing any of your data or having to reinstall everything from scratch. Here’s how:
a. Close QuickBooks and open the Windows Control Panel.
b. Click on “System and Security.” Then, under “Security,” click on “Check for updates.” If any updates are available, install them and then reboot your computer.
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Where can I find more information on error 3371 status code 11118
The error 3371 status code 11118 is a common error that can occur when you are trying to activate or deactivate your QuickBooks software. This error usually occurs when the QuickBooks software is not able to read the license data from the hard drive or if the license information is damaged.
There are a few things that you can try in order to fix this error. First, you can try restarting your computer and then try to activate or deactivate QuickBooks again. If this does not work, then you can try uninstalling and reinstalling QuickBooks. Sometimes, this can help to fix the issue.
If you are still getting the error 3371 status code 11118, then you will need to contact QuickBooks support in order to get help with resolving the issue.
What are the ramifications of an error 3371 status code 11118
An error 3371 status code 11118 generally indicates that the Windows Installer Service is not able to read the installation file due to some sort of corruption. This can be caused by a number of things, ranging from a faulty hard drive to simply having too many programs installed on your computer. Regardless of the cause, this error can be quite frustrating as it can prevent you from installing or uninstalling programs.
There are a few different ways to fix an error 3371 status code 11118, but the most effective way is to use a reliable registry cleaner. Registry cleaners are software programs that scan through your registry and repair any of the corrupt or damaged entries that are causing problems. Not only will this fix the current problem, but it will also prevent future errors from occurring.
What are some common solutions to an error 3371 status code 11118
When QuickBooks attempts to access the company file, it looks for a TLS certificate. If the TLS certificate is missing or corrupt, QuickBooks will display an error 3371 status code 11118.
There are a few common solutions to this problem:
1. Use the QuickBooks File Doctor
The QuickBooks File Doctor is a tool designed to diagnose and repair common problems with QuickBooks company files. It can also be used to repair damaged TLS certificates.
To use the QuickBooks File Doctor, download and install it from the Intuit website. Once it’s installed, launch the program and follow the prompts to scan your company file.
2. Restore a backup file
If you have a recent backup of your QuickBooks company file, you can restore it to replace the damaged file. To do this, open QuickBooks and go to the File menu. Then, select Open or Restore Company and choose Restore a backup copy.
3. Re-create the TLS certificate
If the other solutions don’t work, you can try re-creating the TLS certificate. First, you’ll need to delete the existing certificate. To do this, go to the Windows Start menu and search for “mmc”. Then, press Enter to open the Microsoft Management Console.
In the MMC console, go to File > Add/Remove Snap-in. Select Certificates from the list of snap-ins and click Add. Choose Computer account and click Next. Then, click Finish and click OK.
Expand Certificates > Personal > Certificates. Right-click on the QuickBooks TLS certificate and select Delete. Confirm that you want to delete the certificate and click Yes.
Once the certificate is deleted, you can re-create it by following these steps:
Open QuickBooks and go to the File menu. Select Utilities > Host Multi-User Access and ensure that hosting is turned on. Exit QuickBooks and restart your computer. Launch QuickBooks as an administrator (right-click on the icon and select Run as Administrator). Go to the File menu again and select Utilities > Host Multi-User Access. Confirm that hosting is still turned on and click OK. Exit QuickBooks and restart your computer once more. Launch QuickBooks as an administrator again and go to the File menu. Select Open or Restore Company and choose Open a company file. Open your company file from its location on your hard drive or network share. Once your company file is open, go to the File menu again and select Close Company/Logoff. Exit QuickBooks completely and restart your computer one last time. Launch QuickBooks as an administrator for a final time. Go to the Help menu and select Update QuickBooks > Update Now. Click Get Updates to install any available updates for QuickBooks Desktop. When the update is finished, exit QuickBooks and restart your computer one last time. Your TLS certificate should now be repaired and you should be able to access your company file without any problems.
What is the root cause of an error 3371 status code 11118
An error 3371 status code 11118 can be caused by a number of things, but the root cause is usually a corrupt or damaged file. There are a few ways to fix this problem, but the most common is to use a registry cleaner.
A registry cleaner will scan through your system and repair any of the damaged or corrupt files that it finds. This is the most effective way to fix this problem, and it will also prevent it from happening again in the future.
If you don’t want to use a registry cleaner, then you can try manual methods. However, these are not as effective and can often make the problem worse. If you do decide to go down this route, then you should back up your data first.
The best way to fix this problem is to prevent it from happening in the first place. You can do this by regularly scanning your system with an antivirus program. This will catch any of the malicious files that might be causing the problem and remove them.
You should also make sure that you have all of the latest updates for your operating system and software programs. These updates often contain fixes for bugs and security holes. By keeping your system up to date, you can avoid many of the problems that can lead to an error 3371 status code 11118.
Can an error 3371 status code 11118 be ignored
An error 3371 status code 11118 can be ignored in some cases, but it is generally advisable to fix the error as soon as possible. The error may indicate a problem with the registry, which can lead to instability and data loss if left unaddressed. Additionally, the error may prevent certain applications from running correctly. Fortunately, there are several ways to fix an error 3371 status code 11118.
One way to fix the error is to use a registry cleaner program to scan the registry and repair any corrupt or damaged files. Registry cleaners are available for download online. Another way to fix the error is to manually edit the registry. This approach is only recommended for advanced users, as making a mistake can render the system unusable. Finally, the last resort option is to reinstall Windows. This will restore the registry to its default state and should fix the error 3371 status code 11118.